​​​​Saiyida Nafisa Rosdi​

Freelancer

Web Designer | 2022 - Present

• Design landing pages and websites for individual, corporation, and commercial.

 

Consultant | 2017 - Present

• Consult on academic matters and curriculum development for tertiary education especially on the area of Tourism, Hospitality, Culinary, Tour Guide and Event Management related programme

 

Tourist Guide | 2016 - Present

• Provide assistance and information to tourists

• Guide tours and handling tourists’ needs, requests, and situations

 

Travel & Tour Agent | 2014 - Present

• Consult and coordinate tours

• Manage quotations, payments, tickets, and trips

 

Content Writer / Editor / Translator / Transcriber | 2015 - Present

• Produce writing materials such as books, reports and articles for clients

• Proofread documents (Malay, English)

• Translate documents (English-Malay-English)

• Transcribe audio (English, Malay)

 

Tutor | 2008 - Present

• Guide, monitor and teach various modules including languages, academic and non-academic subjects for primary, secondary and tertiary education levels

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Lecturer

YTL-International College of Hotel Management

​Feb 2021 - Sep 2022

Jun 2020 - Jan 2021 (Part-Time)

• Carry out teaching and learning online/offline for event classes (internal and external programmes)

• Develop test and exam papers for event and business management programme

• Develop, review and update all learning materials in compliance with the syllabus and curriculum

• Involve in college activities, open days and events

• Appointed as one of the Exam Committee to manage the college examination procedures and documentation

 

Lecturer cum Programme Leader (Tourism Management)

School of Hospitality, Tourism & Culinary Arts

SEGi College Kuala Lumpur

​Jan 2019 - Aug 2020

• Carry out teaching and learning

• Involve in hospitality and tourism related projects and events

• Supervise students' academic performances and final year projects

• Develop, review and update all learning materials in compliance with the syllabus and curriculum

• Participate in the development, administration and marking of exams and other assessments

• Manage courses and teaching files

• Provide academic counselling and pastoral care to students

• Involve in campus activities and education fairs

 

Lecturer

Faculty of Hospitality, Tourism and Wellness

Universiti Malaysia Kelantan (UMK)

​Oct 2017 - Dec 2018

• Carry out research, teaching and involved in scholarly activities

• Involve in curriculum review for tourism programme, publications, and grants

• Involve in tourism related projects and events

• Coordinate part-time Bachelor’s Degree in Entrepreneurship (Tourism) with Honours programme managed by UMK Centre for External Education (UMKCEE)

• Supervise students' academic performances and final year projects

• Develop, review and update all learning materials in compliance with the syllabus and curriculum

• Participate in the development, administration and marking of exams and other assessments

 

Lecturer cum Programme Leader (Event Management)

Reliance College

​​Apr - Oct 2017

• Carry out teaching and administration within academic department

• Manage and monitor programs for Event Management including Internship program

• Develop, review and update all learning materials in compliance with the syllabus and curriculum

• Participate in the development, administration and marking of exams and other assessments

• Manage courses and teaching files

• Provide academic counselling and pastoral care to students

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Reservations Assistant

Asia Experience Tours Sdn Bhd

​Aug - Nov 2016

• Coordinate tour bookings and ground arrangement from local and overseas agents (wholesale)

• Reservation of hotel rooms for online and offline customers

• Assist in handling phone calls, liaison with client and preparation of quotations

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UiTM Postgraduate Teaching Assistant (UPTA)

Faculty of Hospitality & Tourism Management (FHTM)

Universiti Teknologi MARA (UiTM), Puncak Alam

​Sep 2015 - Feb 2016

• Assist and support a course in accordance with the teaching plan set by the faculty or course coordinator

• Assist Supervisor tasks in faculty management including filing, documenting and auditing

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Receptionist/Supervisor/Admin (Student Working Scheme)

Scholar's Inn, Universiti Teknologi Malaysia (UTM), Skudai

​Feb 2014 - Feb 2015

• Work as receptionist, room service supervisor, maintenance supervisor, and admin

• Serve visitors by greeting, welcoming, and directing them appropriately

• Schedule customer bookings

• Cater for customer requests, needs, and complaints

• Supervise contract workers

• Organize banquet room as per event request

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Part-time IT Technician

Agra Computer

​Mar - Sept 2013

• Service and sell PC, laptop and notebook while monitoring Internet connection between PCs (client-server)

• Install computer hardware and software

• Setup cybercafe for the company

• Manage payment, billing and filing documents

• Maintain company databases and promotions

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Part-time Brand Presenter

Brand X-perience Sdn Bhd

2012 - 2013

• Educate primary & secondary school students about personal care and health management

• Handle Q&A sessions; manage games and activities; and distribute product’s samples to students and teachers

• Act as middle speaker between school principals and the company

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Broadband Trainee

SNS Network (ICT) Sdn Bhd

​Feb - July 2012

• Maintained broadband databases and websites.

• Solved clients problems related to broadband with various broadband suppliers such as TM Berhad, Celcom, Maxis, Digi, and YES

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Part-time Facilitator

Smart Success Consultants

May - June ​2009

• Guided students from Grade 1 until 12 to participate and have good understanding in the program

• Managed personal, education, and business development programs for students and parents

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Temporary Teacher

Sekolah Agama Rakyat Al-Hidayah

​Feb - Mar 2008

• Taught Islamic related subjects to 2nd - 4th grade classes

• Engaged in planning daily teaching schedule and syllabus; setup test paper for 4th grade class

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